National Attorney Forwarding Network

ATTORNEY SERVICE GROUP Created by Insurance Outsourcing Solutions, LLC, Attorney Service Group (ASG) was formed to act as a partner with insurers who seek to include legal collections as a part of their national recovery strategy. ASG facilitates the placement of collection claims from insurers to their attorneys through a systematic electronic process. Before ASG's existence, insurers found it increasingly difficult to make efficient use of a legal strategy because of the need to use multiple attorneys operating in all fifty states. Since the inception of ASG, insurers can place accounts in a legal stream, which allows them to obtain account-level detail on every account and reduce the number of outlets to one —ASG. "Prior to ASG developing a national attorney network, an insurer had to monitor each attorney individually with reports and remittances that left more questions than answers and compiled stacks of paper for the legal unit to track for status updates," said Timothy J. Sheridan, General Manager of Attorney Service Group. Supported by the nation's leading collection law firms, ASG was established as an open network. Network clients have their choice of attorneys who comply with ASG Performance Standards. This ensures efficiency, and the reporting process is maintained. The network includes representation in all 50 states. Sheridan continued, "Today, ASG continues to provide insurers with a one-stop resource for reporting on the activities of all their attorneys through one set of rules, one model of operation and a team of subject matter experts who assist a client in managing their legal collection efforts. The sharing of data and improved flow of operational information are critical to the future success of outsourcing relationships." ASG's core philosophy of openness and information sharing drives the technological side of its business. ASG allows trading partners to communicate in a way that encourages the ultimate goal of increased performance and reduced expenses. ASG has worked with leading suppliers of collections software to ensure that information is traded seamlessly. "With extensive knowledge of insurance collection issues, ASG has distinguished itself as the leader in the legal collections field. We provide superior customer service, meet legal compliance standards, and provide the technology needed to better manage insurance receivables," said Sheridan. In 2000, ASG pioneered Internet connectivity for customers for all its accounts and a growing number of reporting functions. This ease of execution has significantly reduced the number of employees needed to manage a legal collection portfolio and lessened the time involved in account handling. ASG takes the legal expertise and matches it with technology, providing professional services to the collections industry better and faster than anyone else in the world.