Investigative Options Offers Range Of Investigative And Insurance Fraud Prevention Services

For insurers or third-party claims administrators who are looking to outsource their current investigative work, or need consulting or training assistance to complement their existing resources, a new company, Investigative Options, might be the logical solution.

The company, based in Chicago and established by CNA, provides insurance fraud investigation and prevention services to large, self-insured companies as well as other insurers and third-party claims administrators.

Currently licensed in 38 states with licenses pending in eleven others, Investigative Options, Inc. has a national network of more than 150 highly trained field investigators. These experienced professionals provide a comprehensive range of investigative, consulting and training services, tailored to meet the specific needs of the individual customer.

"More and more companies are looking for quality, cost-effective investigative resources to help them combat fraud as they attempt to manage their risk," said Jay S. Williams, president and CEO of Investigative Options, Inc. "We offer one-stop shopping for all the help they need in protecting their bottom line from insurance fraud."

The services Investigative Options provides include the gathering and preservation of evidence; public records and other background checks; testimony in civil and criminal cases; preparation of anti-fraud plans; ensuring compliance with state fraud regulations; training for employees; fraud awareness resource materials; and a toll-free hotline for anonymous reporting of suspicious claims.

To evaluate the effectiveness of their anti-fraud program, customers can create customized reports through Investigative Options' exclusive Checkmate software. The system allows secure on-line tracking of the progress of individual cases, up-to-date customer reports and time and expense tracking.

"Our clients want to pay legitimate claims in an efficient manner. By helping them deter, detect and prosecute fraud, we're helping them control the cost of doing business," Williams concluded.