Instant Call from USA Global Link can create a voice connection over standard phone lines between a Web-browsing customer and a company representative.
The user can click on the Instant Call button in a website and initiate a pop-up menu. This menu asks for a call-back phone number and a time for the call back, ranging from immediately to several hours.
No additional hardware or extra phone lines are needed for a business to start using this service. It provides a detailed report for call-back requests, which provides customer lead information, as well as a status report on each request.
USA Global Link, 50 North Third St., Fairfield, IA 52556. Tel: 515-472-1550 or 800-546-5737.