Insight Insurance Launches New Web Site
Facilitates Paperless Policies
Geneva, IL – Professional liability insurer Insight Insurance Services, Inc. has launched an upgraded and redesigned web site with improved functionality that will enable independent insurance agents to interact easily and quickly with Insight and better serve their clients.
The new website, at www.insightinsurance.com, includes more user-friendly tools and features designed to deliver downloadable forms and applications and facilitate paperless policies. The web site is structured for easy navigation to access Insight's three specific areas of professional liability expertise: architects and engineers, accounting professionals and insurance agents.
"Our upgraded web site is a logical extension of our outstanding customer service and in-depth industry expertise," said Jim Romano, Insight co-owner. "We've built our reputation on quality, knowledge and personal service, and the new web site features will make it even ! easier for producers to get the products and service they need – efficiently, correctly and consistently."
A key feature of the new web site is a dedicated login area for producers where they can access and download applications, endorsements, certificates and policy forms by state and line of business. The secured login area is password protected to ensure confidentiality and authorized access.
"Speed and accuracy are critical in providing outstanding service to insurance professionals," said Michelle Duffett, Insight co-owner. "The secured login area of our web site gives producers safe and easy access to any specimen form they would need to show to their clients. We also plan to provide individualized production and loss reports that our producers will be able to review at the site. We also have the ability for our policies to be delivered and stored on site in a paperless transaction, which will save! them valuable time in processing and reduce costs for our agents.
"Many insurance providers make downloadable policies and forms available on their web sites," Duffett noted. "What makes our different is its ease of use, with all the forms needed broken out by state and by subject. Producers can quickly get to the materials they need with no more than a few clicks, and do it themselves without going through a third party.
"At Insight, we've always prided ourselves on our responsiveness," Romano said. "Our enhanced web site takes our service to another level. Our goal is to expand on our personalized service, not replace it. Our staff continues to be available and accessible to advise producers. The upgraded functions on our web site will help producers focus more on their client service and manage their businesses."
Initial response from producers since the upgraded web site was launched has been extremely positive, Romano said. "Producers are telling us the site is very easy to navigate and user-friendly, and many are accessing the dedicated login area. We're very gratified that it's proving to be an asset for them."
Insight's upgraded web site was produced by Purple Monkey Studios, an interactive media company founded in 1994 and based in Oak Park, IL.
SOURCE: Insight Insurance