Innovation Group Acquires Choice Certified Solutions And Announces The Launch Of The ''Innovation Property'' Managed Network

Newton, MA - Innovation Group recently announced final shareholder approval of the acquisition of Choice Certified Solutions and the official launch of the "Innovation Property" Managed Network, a network of providers committed to providing a suite of fully integrated Property Damage solutions-- http://www.us.innovation-group.com/Property.aspx. The Innovation Property Managed Network brings together the collective assets of Choice Certified Solutions and Innovation First Notice's industry leading ClaimCapture intake platform, as well as the resources across three service centers with 24 X 7 availability.

Primary services offered through the Network include a contractor network that provides both mitigation and structural repair services, along with partnerships with building supply networks. All services are built upon a pro-active, event-driven management model, helping to ensure the highest level of customer satisfaction while providing a strict focus on cycle time management. The network will provide coverage in six states with nationwide coverage planned by the end of 2008.

"Virtually all insurers are putting more focus and effort into enhancing their customers' claims experience while also controlling paid loss," according to Michael Cummings, Vice President – Property for Innovation Group in North America. "The Innovation Property Managed Network achieves these two objectives by ensuring insureds are afforded reliable service providers as well as direction on how to quickly and easily handle their loss when they most need assistance -- during the first notice of their claim."

Cummings continued, "The network also provides a system that enables insurance carriers and contractors to seamlessly share and communicate data to allow critical decisions to be made prior to the work commencing – decisions such as whether or not to dry an area or rip out and begin replacing items immediately. We believe substantial costs savings will be achieved via this managed network approach through the elimination of missteps in contractor approach and scope."

"We look forward to continuing our partnership with Choice Certified through Innovation Property's Managed Network," said Wes Broseke, Property Claims Manager at Ohio Mutual. "Utilization of the network has significantly streamlined our claims handling process by reducing wait time between inspection of the property and securing faster agreement around scope and price. As a result, we have fewer open files and have received overwhelmingly positive feedback regarding the service and quality of work."

SOURCE: Innovation Group