Drive efficiency and customer experience using GhostDraft for Duck Creek
GhostDraft, a leading customer communication (CCM) and document automation solution provider, announced today that it has partnered with Duck Creek Technologies (Nasdaq: DCT), a leading provider of SaaS insurance core systems, to offer insurance carriers a powerful and intuitive customer communication suite seamlessly integrated with Duck Creek. An integration between GhostDraft’s CCM platform and Duck Creek Claims gives insurers the ability to streamline the development and management of all types of claims correspondence, driving efficiency and accelerating turnaround time.
“In today’s competitive market, insurers need to engage customers across all devices for every touchpoint while driving efficiency, compliance, and cost savings,” said Angie Winn, VP of Business Development and Alliances at GhostDraft. “That’s why GhostDraft has integrated with Duck Creek to deliver carriers flexible tools that streamline communications management and get insurers to market faster with engaging experiences.”
GhostDraft’s cloud-based CCM suite makes it easy for business users to create, manage, and deliver personalized omnichannel communications at scale by connecting to data from the Duck Creek system to a document domain model – reducing dependence on IT.
As an integrated solution, GhostDraft for Duck Creek Claims is now available on Duck Creek’s Content Exchange.
“We are excited to partner with GhostDraft to offer our mutual customers a seamless process for highly personalized omnichannel print and digital communications platform through Duck Creek Claims,” said Robert Fletcher, Head of Global Solution Partnerships at Duck Creek. “GhostDraft’s modern SaaS architecture, low code configurability, and deep commitment to customer success make them a welcomed integration partner into the valuable Duck Creek Solution Partner ecosystem."