Frontrunners in Internet Insurance 2000
Source: Datamonitor
The Internet offers insurance companies enormous potential not only in terms of customer acquisition, retention and management, but also in terms of opportunities to cut costs and become more efficient
The Internet offers insurance companies enormous potential not only in terms of customer acquisition, retention and management, but also in terms of opportunities to cut costs and become more efficient.
Despite this, to date the insurance industry has tiptoed into cyberspace, with only a few companies wholeheartedly embracing the Web and actively seeking to exploit the advantages if offers. Datamonitor's report 'Frontrunners in Internet Insurance 2000' identifies, profiles and assesses some of these companies, selected because they demonstrate some of the critical success factors that will make or break the Web-based insurers of tomorrow.
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