Product/Service

Fiserv Advanced Billing

Source: Fiserv Advanced Insurance Solutions (AIS)
Each bill that your company issues grabs a customer's attention. What do your company's bills say about your firm at that high-impact moment?
Request Information

Each bill that your company issues grabs a customer's attention. What do your company's bills say about your firm at that high-impact moment? If your response doesn't include phrases like "customer-focused," "flexible," and "easy to do business with," then consider how Fiserv Advanced Billing can help.

Functionality and Technology
With Fiserv Advanced Billing, Property & Casualty insurers get great functionality from superior technology. Designed by insurance and technology pros, this billing system:

  • Manages billing of policy premium and account fees
  • Maintains installment and commission information
  • Calculates policy equity, and
  • Generates billing statements and other notices

Flexible
What makes an insurance company easy to do business with? Customers want the flexibility of being able to change payment plans. Fiserv Advanced Billing allows payment plan changes at any time during the policy term. New installments are calculated based on the term of the policy and the selected payment plan. Previously billed installments change to an "unbilled" status, and payments made before the change to the payment plan are reapplied to the new installments.

Fiserv Advanced Billing also allows your company to define parameters so the system meets your needs. Payment plans can be set by account types, Personal/Commercial, states, and maximum policy term. (For example, your company can establish one payment plan allowing both Direct Bill and Agency Bill policies.) And, each combination can have its own fee and tolerance amounts.

Customer-Centric
Billing questions are easily researched and resolved because of the system's customer focus. Callers don't need an invoice or policy number to receive help immediately. Fiserv Advanced Billing integrates the Client CORE system, which houses all customer data such as associated names and addresses.

Your company can leverage the browser-based Fiserv Advanced Billing over the Internet and in the home office on an intranet.

Flexible. Easy to do business with. Customer-focused. Now that's how you want your customers to think of your organization. Contact Lloyd Benedict at Lloyd.benedict@fiserv.com to register for the next web seminar and see the system in action.