Case Study

Federal Agency Sets Its Sights On A Faster, More Cost-Effective Medical Claims Processing Solution

CMS Undersells Insurance Sign-Ups

A federal agency that processes medical records and claim forms for its clients was refreshing a portion of its large scanner fleet. Believing that there might be faster, more reliable, and more cost-effective solutions than those offered by its current provider, the agency began looking for alternatives.

Rugged, reliable, and versatile

With busy offices handling an ever-increasing volume of claims forms, the agency needed units that could scan 60 pages per minute and up to 20,000 pages per day with minimal downtime. However, as they often work in fairly tight quarters, processing teams needed scanners with a space-saving design.

To find the perfect scanner for the client’s needs and budget, Turgeon turned to Kodak Alaris. “The agency was working with another scanner provider, but wasn’t sure their current solution was optimal,” says Darryl Hillery, Major Accounts Sales Manager, Kodak Alaris.

“They needed a scanner that could provide high-volume output but that had the right ‘form factor’ for their minimal office space. The Kodak i3450 Scanner offered the perfect combination of features, including an ergonomically efficient design, advanced feeder capability, and the added benefit of Energy Star certification. In this situation, we were able to offer a solution that not only met but exceeded the government’s specifications, and at a significant cost saving.”

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