Solution Overview: EMC Captiva For Property And Casualty Insurance Claims

Inefficient property and casualty (P&C) claims often represent a pain point for insurance companies because of the resulting volume of paper forms and supporting documents, and the critical nature of the information. In fact, insurance claims consume nearly 80 percent of insurance premiums in the form of payments or processing costs. The efficient management of claims processes is a serious concern to every insurance executive.

To best manage the claims process, insurance companies must:

• Reduce costs to improve proftability
• Streamline to accelerate settlement and increase customer satisfaction and loyalty
• Ensure legal and regulatory compliance