News | May 7, 2001

EigenSoft, Inc. Launches Trial Testing for ClaimsAgent™,The handheld, mobile claims solution for the field property adjuster who demands secure, reliable results

Source: EigenSoft, Inc.
EigenSoft, Inc. has initiated a trial testing period for ClaimsAgent™ with 10 independent property adjusters, after its successful beta testing phase. The Pilot testing will run for four weeks in the field. At the PLRB conference in Atlanta, where EigenSoft, Inc. generated a significant wave of excitement for it's innovative, user-friendly claims solution, many adjusters applied for the chance to be a trial tester in this final stage of the product development period. As a part of this program, the adjusters designated by EigenSoft, Inc. will receive a discount on the package and will have significant impact on the final outcome of the product with the incorporation of their experiences and recommendations for improving the ClaimsAgent™ solution. This complete set of hardware, i.e., the infrared printer, digital camera and handheld device with the software fully loaded, is the only claims adjusting solution offered that is pre-installed, and ready for use in the field. The human adjuster is the only element of the equation EigenSoft, Inc. does not provide, but under terms of the agreement, EigenSoft, Inc. will train property adjusters in the program and provide back-end integration of the data into the existing enterprise.

"EigenSoft believes in thoroughly testing all of its products before releasing them to the public. We are committed to high quality standards and our customers should expect no less. This is part of the total consideration that we integrate into the customer satisfaction equation." - CEO Bob Schlicher

ClaimsAgent™ is a wireless Insurance property estimation software application for PocketPC devices. Using ClaimsAgent™, field property adjusters can complete detailed estimate reports on- site, print them for the insured to review and then transmit the data in real-time via a secured Internet connection to a back-end claims processing server. ClaimsAgent™ runs anytime, anywhere, and is a full estimation software solution.

For the ClaimsAgent™ trial stage, adjusters will be able to test this fully integrated, intelligent, wireless solution on the iPAQ, the premier Pocket PC from Compaq. EigenSoft, Inc. expects that adjusters will see increased productivity with the ClaimsAgent™ application on the Compaq iPAQ hand held, wireless PC. This integrated, intelligent wireless hand held solution will work to streamline all facets of any insurance agency's claim process, while at the same time increasing customer satisfaction and financial return on the initial investment for the ClaimsAgent™ package. Another advantage of the EigenSoft, Inc. solution is that it frees the company from the problem of reliance on expensive data programs.

EigenSoft, Inc. hopes this trial program will be the crucible for ClaimsAgent™ and expects that the resulting final changes improvements will allow for product release in early June of 2001. Through such rigorous testing, EigenSoft, Inc. looks to guarantee satisfaction for the customer and ensure a lasting business relationship through dedication to reliable results and service.

For the latest information about our other intelligent, wireless business solutions, please visit the company's website at http://www.eigensoft.com.

EigenSoft, Inc. , 2064 Woodbury Avenue, Suite 203 , Portsmouth , NH 03801. Tel: 888-595-8032; Fax: 603-559-9351.