Claims Workstation and Claims Workstation/J
Benefits
- Helps achieve profit improvement goals like reducing the time to close a claim and lowering indemnity expenses and settlement costs
- Grants more control of the claims process, better access to information, and better customer service
- Offers flexibility for company-specific processing Highlights
Highlights
- Web access for notice of loss entry and claim inquiry in Version 4
- Completely browser-based (Claims Workstation/J)
- Business rules engine for company-unique logic
- Customer-designed workflow
- Electronic data interface
- Authority checking
- Claim feature assignment to internal specialists
- Automatic coverage verification
- Policy data retrieval
- Multiple claims on desktops allowed
- Powerful user-defined security
About Claims Workstation:
This award-winning system takes claim management into the realm of e-commerce for all property-casualty lines of business with Web access for notice of loss entry and claim inquiry.
Claims Workstation quickly delivers a positive return on investment with its integration of imaging and work management technology to facilitate loss notice, adjusting, management, and more. Business rules technology incorporated in the system enables insurers to customize the rule base to respond automatically, according to pre-defined criteria.
The system retrieves coverage and statistical data from the policy system. Based on company-defined rules, Claims Workstation can assign and distribute claims to adjusters. Adjusters use the system to organize their caseloads and activities.
The key feature that distinguishes this claims system from others, though, is its configurability. The value of Claims Workstation is optimized because your company configures much of the system through table entries. You gain the operational excellence of a system that fits your work environment.