CCC Chosen As Consumer Services Partner For Convenient Property And Casualty Group
The consumer services subsidiary of CCC Information Services Inc., an automotive claims information and service provider, has been chosen to process and administer claims for all of Convenient Property and Casualty Group's personal auto insurance business.
Convenient is a new direct insurer that will begin doing business in Pennsylvania this month and will expand to other states next year, eventually selling to consumers nationwide.
"Convenient's overriding business objective is to provide our policyholders with cost-effective coverage plus responsive service whenever they have a claim," said John Karanik, president and chief executive officer of Convenient. "Key components of responsive service are fast resolution of claims and excellent administrative support. We feel confident that CCC is the best choice in the industry for providing the speed of resolution and administrative support we need to keep our customers satisfied."
"CCC Consumer Processing Services is building upon the excellent reputation and outstanding track record established by their parent company, CCC Information Services Inc. in providing claim handling services," added Russ Shaner, claim vice president for Convenient. "Today's insurance marketplace is very competitive. We believe partnering with a leader like CCC gives us an advantage over other companies."
According to Blaine Ornburg, president of CCC Consumer Processing Services, "Our state-of-the-art claims management platform combined with our nationwide network of collision repair facilities will help us meet Convenient's needs both now and as the company expands. Add to this the benefits of our streamlined, automated claims process—which will help Convenient clients return to a safe, pre-accident condition vehicle faster than ever before—and we are confident we can help Convenient achieve its business goals."
Convenient Property and Casualty Group Inc. located in Philadelphia, markets personal line insurance products through partnerships with banking and financial institutions.