Billing 4

Billing 4 can be used as an independent Billing system that can be interfaced to your policy processing systems, or may be used as an integrated module in the I.C.E. 5 product suite. All business logic within the billing module is versioned and date driven.

• Various methods of payment: cash, credit card, debit card, checks, payroll deductions, EFT, drop box
  
• Custom billing plans to your business rules and marketing strategies (e.g., weekly, biweekly, monthly, semi-monthly, full, 40/3/30, 50/50, etc)
  
• Fees and taxes: simple or multiple types, variable application to your requirements
  
• Payment allocations: use default position or customize as required
  
• Marketing strategies: individual policy, client based, or group based

Customer Support Desk

• Remote access
  
• Custom search and data summaries
  
• Custom views (e.g., Collection information by client, account, policy term, item)
  
• People and organizations stored once and easily accessible for all activity
  
• Schedule define via your business rules
  
• Delineation per schedule of premium, tax, fees
  
• Manual intervention subject to your rules of access and authorization, including full suite of collecting payments and override of scheduled installments
  
• Real time update with validation, insuring accurate data
  
• Midterm billing plan changes independent of policy
  
• Diary/follow-up (automatically and manually established)
  
• Full support of exception handling
  
• Desktop integration
  
• Collection based on type of billing, operator and business rules
  
• Full history and audit

Full Financial Transaction Processing

• Fully automated collection process with manual ability to handle all service issues
  
• Minimal work; done once, done right!
  
• Audit trail and balancing
  
• Paid as pulled and/or paid as reconciled as appropriate by method
  
• Unique workflow for down payment handling
  
• Security and access control

Interfaces

• Integration with your policy system (e.g., cancellation messages)
  
• Export and import of data to and from financial institutions, regulatory bodies, legacy systems, data warehouses and external information providers
  
• Group payroll administration
  
• Back to Feature Highlights

  Adept Technologies, Inc., 2020 Brice Road, Suite 220, Reynoldsburg, OH 43068. Tel: 614-864-9680; Fax: 614-864-9687.