An East Coast Insurance Company Finds Solution To Provide Prompt Delivery Of Services For Businesses

Like a large umbrella, this corporation on the east coast is an insurance holding company for a colorful array of wholesale insurance agencies. Smooth, efficient operation ensures that its subsidiaries and those whom they insure are well-covered and well-served. Their primary focus is on writing insurance for commercial lines and government municipalities, and personal lines.

The insurance company, a subsidiary of a much larger corporation, is headquartered in Pennsylvania, and operates in 9 states. It owns a number of subsidiaries that handle a variety of underwriting services and which are spread across several states on the east coast.

The mountain of paperwork for the company had grown considerably over the years, not only because of the company's growth and the relative increase in paper, but because of the increasing federal regulations and the corresponding paper trails that show who has accessed and annotated which documents, and when. Efficient management of this information had become difficult. The home office and its satellite offices faced a common business challenge: the need to help their employees manage the paper squalls effectively and to become more efficient.