ALife-WebGuide

Web Site Personal Greeter

ALife-WebGuide acts as a greeter to your company's Web site. Instead of clicking their way through an unfamiliar Web site, or guessing the right key word for a search, all your visitors have to do is ask. During the course of the conversation, ALife-WebGuide can automatically display relevant Web pages on your site or open a new Web browser to another site for additional information.

Advantages

ALife-WebGuide gives your Web site a personality and greets users with intelligence. Users to your site can enjoy conversing with your smart bot 24 hours a day, 7 days a week. The smart bot can navigate users to Web pages on your site that usually go unfound. The bots use of natural language also removes the need for users to construct complex Boolean queries used in search engines to find the information they are looking for--now they can just ask using plain language. Furthermore, the bot's appearance can be customized to resemble any branded character trademarked by your company. You can even have multiple bots designed to appeal to different segments of your target audience.

Features

• Goals — By providing your ALife-WebGuide with goals, you can ensure the bot introduces important subjects that site visitors need to know. During a session with a user, your bot can steer the conversation to a topic that you pre-determine. The bot can still have a conversation with a user outside of your goals, but the bot will intentionally direct the subject matter back to its target goals. Not only are the number of goals you can configure unlimited, but you also can have the bot be as aggressive or as subtle as desired when it comes to changing topics.

• Discourse Modes — An ALife-WebGuide smart bot can be used as a conversational bot (where it can answer questions about your company and its products and/or engage in a chit-chat conversation with an user), a recommendation bot (where the bot can answers questions, gather information, and recommend the best product suited to a customer's needs based on the information obtained), or a quiz bot (where the bot can teach a lesson and then give a quiz to see if the user has learned enough to move on).

• Memory — An ALife-WebGuide smart bot has the ability to store information in its memory that it can refer to during a session. The bot also understands context - for example, it can associate the correct antecedent with a pronoun.

• User Profiling — ALife-WebGuide creates log files for every conversation it has with its users during a session, an invaluable source of information that provides complete transcripts of the dialogs that users have with the smart bot. These log files can be used to update User Profiles to gather information on what your users have been talking about. The profiles created can be used by other Artificial Life smart bots to associate all customer interaction with Alife bots.

• Universal Knowledge Editor — ALife-WebGuide provides a graphical Editor that allows you to organize and help facilitate the building of knowledge bases--the information repositories that contain the bot's customized responses. The Knowledge Editor allows you to both craft these responses so the bot interacts with users in the way that you would like, as well as manage some of the advanced features of the bot.

• Reporting and Statistical Tools — ALife-WebGuide provides utilities to run reports and statistics on your bot's conversations with users. These reports can be used to understand the type of conversations users are having on your Web site. The information provided allows you to customize your bot's knowledge base to cover any information that you feel your bot should understand.

For information about purchasing this product, please contact our sales office by phone at (+1) 212 829 4373 or by e-mail at sales@artificial-life.com

Artificial Life, Inc., 885 Third Ave., New York, NY 10022. Tel: 212-829-4373; Fax: 212-829-5505.