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Sun Life Implements One-Touch Document Capture Platform For Claims Processing Chartered in 1865, Sun Life Financial is a leading international financial services organization providing a wide range of wealth, health, life and retirement products to over 20 million individual and corporate customers in 25 countries. 01/19/2012 837.0 KB
OPEX One-Step Scanning Solution Results In Over 25% Labor Savings For Premier Insurance Provider Specialty Insurance providers protect their clients by ensuring that the clients’ customers are carrying appropriate levels of insurance. 01/19/2012 829.9 KB
Major Insurer Cashes In On Imaging Shared Services At a time when most organizations are looking to maximize revenue and savings through improved efficiency and effectiveness, one major insurer leads the way with its shared services center for document imaging and data capture. 12/14/2011 124.5 KB
Top 5 Ways Insurers Can Improve Their Bottom Line: An Analyst Perspective View this insightful presentation by insurance industry analysts, Deb Smallwood and Mark Breading of SMA Research, to hear the trends and priorities insurance companies need to consider to positively impact their competitive positioning and bottom line results. Findings from SMA's comprehensive research of top insurers are also presented. By Robert Puccinelli, EMC Corporation 11/23/2011 2.91 MB
Imaging And ECM Save More Than Just Time And Money Using technology to decrease time spent printing documents and processing mail might seem simple, but at CAA SCO, the impact of the initiative went far beyond time and money. 11/06/2011 191.0 KB
AT&T Video Capture Product Brief AT&T Video Capture offers businesses a simple, comprehensive cloud-based solution for live video sharing from mobile workers back to their coworkers at the office. 09/14/2011 775.9 KB
ECM And SharePoint Yields Impressive ROI This case study exposes the incredible ROI experienced by Canada’s largest credit union through integrated ECM and SharePoint – generating in the neighborhood of $500,000 in savings annually. 09/02/2011 523.3 KB
End-To-End Document Integration In Insurance The insurance group in this case study found success with high-volume batch and online business document production through centralized management of distributed business document applications. 08/11/2011 184.3 KB
Build A Global Foundation For Integrated Customer Communication This case study outlines how content management, document control, and resource sharing across a global user community brought success to KBC. With approximately 50,000 worldwide employees and more than 12 million customers, KBS manages an integrated portfolio of banking and insurance offerings. 08/11/2011 165.2 KB
White Paper: Using Digital Mailroom Products In The Mailroom The digital mailroom concept is based upon a very simple premise: The earlier you convert mailed documents to digital image, the more economical, efficient, and secure the processing of their contents becomes. By OPEX Corporation 06/14/2011 1.79 MB
Case Study: Glencoe Moves From A Paper Intensive Process To A Paperless Environment Using KnowledgeLake Solutions To Better Control Company Records Glencoe Group consists of multiple insurance company entities that comprise the individual risk underwriting operations within RenaissanceRe, one of the leading catastrophic property and specialty reinsurance organizations in the world. By KnowledgeLake 05/06/2011 296.6 KB
Brochure: OPEX® AS7200i™ For Insurance Speed and effectiveness in handling a claim is a major reason for increased renewals, referrals, and recommendations. A solution that combines the OPEX AS7200i with software technologies from OPEX Partners accelerates cycle times, reduces labor, increases information security, and provides a better overall experience to your customers. 03/31/2011 1.38 MB
Brochure: OPEX DS2200 OPEX Corporation proudly welcomes the new DS2200 to its unique family of mixed document capture products. Building upon OPEX’s innovative one-step drop feed scanning process, the DS2200 offers the most performance and value in its class. 03/30/2011 662.5 KB
Case Study: Electronic Patient Records Come Of Age With OPEX The Trafford Healthcare NHS Trust's 'Paper Lite' project in Manchester is bringing radical changes to the working day of clinicians and support staff as traditional ways of managing the patients' pathways are superseded by IM&T led solutions. By OPEX Corporation 03/30/2011 1.98 MB
The Claims Processing Ninja Handbook: 7 Secrets To Conquering Inefficient Processes It’s no longer good enough to be considered an expert. It’s no longer cool to be a guru. In Silicon Valley, the latest “power” job title for those who perform at the highest level is “ninja,” as in systems ninja, cloud computing ninja, security ninja and senior user interface ninja. By IBM Enterprise Content Management 03/09/2011 2.43 MB
Case Study: Automated Document Management Solution Leads To Big Savings At Hastings Mutual Insurance Company Technology Underwrites ROI for HMIC MutualHastings Mutual Insurance Company (HMIC) has a $300 million direct-written premium and is licensed to write in Michigan, Indiana, Ohio, Wisconsin and Illinois. HMIC has a nearly 120-year history of success in the competitive insurance industry. By OPEX Corporation 01/31/2011 3.29 MB
Datasheet: Ultra High Volume Scanner: ibml ImageTrac 5400 Class Ultra High Volume Document Scanner Regarded as ibml’s most versatile scanners, the ImageTrac 5400 class scanners provide unique transaction processing benefits for users in a wide range of vertical markets. 10/18/2010 363.2 KB
Datasheet: Mid-Volume Scanner: ibml ImageTrac Lite Document Scanner For Remittance Processing ibml’s ImageTrac-Lite RP is a specially configured hardware, software and services solution that provides fast, reliable and easy-to-use check and document scanning for remittance applications. 10/18/2010 350.5 KB
Datasheet: Mid-Volume Scanner: ibml ImageTrac Lite Document Scanner ibml’s ImageTrac-Lite is a specially configured, hardware, software and services solution that provides fast, reliable and easy-to-use document scanning at a competitive price. 10/17/2010 350.9 KB
Datasheet: Ultra High Volume Scanner: ibml ImageTrac 5300 Class High Volume Document Scanner ImageTrac 5300 class scanners provide an efficient document scanning solution that helps organizations improve the productivity of their prep, scan and downstream processes by maximizing efficiencies and reducing exceptions all while delivering superior reliability. 10/17/2010 365.1 KB
Case Study: EnergySouth Reduces Appointment Window-Times For Customers While Increasing Technician Visits-Per-Day EnergySouth needed a way to improve the efficiency of its fieldworkforce trouble-ticket management system while also reducing administrative costs and increasing customer satisfaction. The field workforce previously used a paper system to open, track, and close trouble tickets. By ClickSoftware 08/19/2010 90.0 KB
Part 1: Pick Up The Pace In Underwriting, Claims, And More By Reusing Data Meaningfully Recycling — reusing an item for the same (or a new) purpose — is vital as society seeks solutions for sustainable living. Yet for insurers, the greatest potential for reusing valuable items in meaningful ways doesn’t require material recycling. It lies in the meaningful reuse of important information. Consider the information you collect from policyholders and others, and how many decisions are contingent on what they supply. How can you extract more value from what you have? 06/22/2010 121.3 KB
Guest Column: An Insurance Perspective: SharePoint As ECM? It Depends Well, it seems that everyone is talking about Microsoft SharePoint these days. Whether SharePoint is your intranet portal, business intelligence tool, collaboration platform or business form package, insurance organizations are proliferating SharePoint across their organizations nearly as quickly as it can be implemented. By Ed McQuiston, VP of sales, KeyMark, Inc. 05/27/2010 23.9 KB
White Paper: Document Management Return On Investment (ROI) Analysis This paper will outline how a document management system can generate a significant return on investment for small to medium sized businesses. The changes in technology pricing over the last 10 years has finally made it possible for small to mid-sized businesses to enjoy the same efficiencies provided by information technology systems that large enterprises have enjoyed for decades. Think about where we would be today if banks did not have computer systems, or clinics could not provide access to patient folders at remote locations. These advances in technology can now be applied with ease at the small to medium enterprise level. By Andrew Bailey 02/17/2010 63.6 KB
Guest Column: The Case For Shared Services In Government Applications The shared services concept was created to consolidate back-office operations into one service-oriented organizational unit, improving efficiencies by eliminating duplication and streamlining processes. By Rich Miller 11/05/2009 78.3 KB