Downloads

RSS

In the face of challenging economic conditions and an ever-evolving document automation environment, many companies are looking to their back-office operations for increased productivity and cost reductions. The success of back-office operations is becoming increasingly tied to their ability to operate in an effi cient, highly agile, highly integrated way. This is a big change for legacy systems that historically lacked the flexibility to quickly and cost effectively adapt to changing business requirements.

Aging, inflexible technology can no longer be an inhibitor in executing business strategy. Legacy systems can't be a bottleneck in getting new products and services to market quickly. Moreover, they shouldn't thwart the ability of companies to integrate their operations after an acquisition or merger. And, they can't stand in the way of a company's compliance efforts.

Industry consolidations, government compliances, and competitive threats have caused companies to redefi ne their document imaging requirements. Legacy document scanning systems were not designed with the flexibility to quickly and cost effectively adapt to changing business requirements. That's why more companies are looking to transform the way they leverage legacy hardware.

After evaluating three solutions and running the chosen application in a test environment for about a month, the BPO provider selected IBML's SoftTrac TE. SoftTrac TE is a version of IBML's SoftTrac scanner application modified to operate non-IBML scanners such as the Kodak i-Series (200, 600 and 800). SoftTrac TE uses the same job setups (with some exceptions) and SQL database that is used on the ImageTrac. This means that ImageTrac III customers like BPO providers can protect their legacy hardware investments and reduce the initial capital expense of moving to the IBML platform by seamlessly using their legacy scanners for capacity overfl ow, business continuity, and remote scanning.