Article: Straight-Through Processing

Insurance companies today continue to aspire to reach many of the same goals as they did one hundred years ago, but the opportunities for achieving them are greater than ever before. Quick access to reliable data is still a requirement, enabling the right decisions to be made the first time and helping insurers to avoid costly penalties and lawsuits. Serving customers promptly with accurate information and timely decisions is still vital, and helps to build customer loyalty. Detailed, efficient record keeping is a prerequisite to ensure smooth operations and comply with audits and regulations. What has changed considerably is the ability to tap into technologies that communicate seamlessly and help all of this to happen at break-neck speed. Submitted by Optical Image Technology, Inc.