News | April 16, 2024

Automate Claims Processes With Claimatic's New Guidewire Cloud Integration

Guidewire and Claimatic announced that Claimatic’s new Ready for Guidewire validated accelerator is now available to ClaimCenter on Guidewire Cloud users in the Guidewire Marketplace

Guidewire and Claimatic announced that Claimatic’s new Ready for Guidewire validated accelerator is now available to ClaimCenter on Guidewire Cloud users in the Guidewire Marketplace.

Designed to be managed by business users with no coding required, Claimatic enables insurers to automate their claim segmentation, triage, and assignment from First Notice of Loss (FNOL). Insurers can set unlimited custom parameters to nimbly manage claims assignments, allowing for strategic use of available resources with reduced complexity. Claimatic’s integration enables ClaimCenter FNOL data to move from ClaimCenter to Claimatic and Claimatic’s optimal claims assignment to move from Claimatic back to ClaimCenter.

With the Claimatic Accelerator for Claims Segmentation, Triage, & Assignment, insurers can:

  • Save time and effort through the automatic data transfer between ClaimCenter and Claimatic;
  • Dispatch claims assignments in seconds, reducing cycle times and improving customer experience; and
  • Optimize workforce efficiency and customer satisfaction with assignments tailored to the insurance professional’s skill set and available capacity.

In addition to daily volume, Claimatic’s accelerator helps insurers quickly adapt to claims surges, like those driven by catastrophic (CAT) events, in real-time. The automated claims processing and data transfer capabilities help insurers avoid employee burnout and effectively manage their fluctuating workforce during these CAT events.

“Claimatic’s integration for ClaimCenter brings together two best-in-class, cloud-native technologies to simplify implementation for insurers,” said Larry Cochran, Chief Executive Officer, Claimatic. “Claimatic’s ability to quickly and easily modify claims segmentation, triage, and assignment without coding or complex configuration empowers the business to optimize productivity across blended workforces for all lines of business.”

“Congratulations to Claimatic on the release of its new ClaimCenter integration,” said Will Murphy, Vice President, Global Technology Alliances, Guidewire. “Claimatic’s technology delivers accurate, fast claims triage and assignment that can enhance operational efficiency and improve claims outcomes for both insurers and claimants.”

Source: Guidewire